Everything You Need to Know About the Ford Edge Transfer Case Recall
Last Updated on by David Jon
In this detailed guide, I will clarify the subject of the Ford Edge Transfer Case Recall, unpacking its implications, delving into necessary steps Ford vehicle owners need to take, and offering a clearer understanding for both DIY enthusiasts and professional mechanics. I am confident that this carefully gathered and thoroughly analysed information will provide invaluable insights, while ensuring you’re well-prepared to address this specific recall situation. The information that I provide aims to enable you to proceed with confidence when interacting with this recall—whether you are managing it yourself, or consulting with a professional mechanic.
Understanding the Ford Edge Transfer Case Recall
Definition of a transfer case
In the realm of four-wheel drive and all-wheel driver systems, the transfer case plays an integral role. This component is responsible for distributing power from the vehicle’s transmission to the axle to assure a smooth transition between two-wheel drive and four-wheel drive modes. It contains a set of gears which facilitates this transfer of power.
Explanation of the recall
In August 2020, Ford Motor Company initiated a recall for certain versions of the Ford Edge Crossover SUV pertaining to an issue with the transfer case. The purpose of a recall is to identify and address potential safety risks or malfunctions, offering an opportunity for these problems to be rectified at no cost to the vehicle owner.
Models affected by Ford Edge transfer case recall
The models affected by this recall were specific 2020 Ford Edge vehicles, equipped with all-wheel drive. An issue was identified with the operation and potential durability of the transfer case, which led to the recall.
Issues That Led to the Ford Edge Transfer Case Recall
Common problems with Ford Edge
While the Ford Edge has been a popular option for SUV buyers, it has not been without its share of issues. Complaints have ranged from water leaks, to electrical system malfunctions. However, it was the transfer case issue that has been a particular cause for concern and led to a recall.
How issues with the transfer case were discovered
In the course of routine quality checks, Ford identified a potential issue with the transfer case. Specifically, a defect was discovered in the part that could cause it to freeze up and stop working altogether.
Hazards of the problem
A malfunctioning transfer case can lead to serious vehicular incidents. A sudden loss of power to the wheels can cause the driver to lose control, leading to the potential for accidents. These specific circumstances necessitated this recall.
The Official Announcement of the Ford Transfer Case Recall
Date of announcement
Ford issued the official recall in August 2020.
Details from official Ford announcement
Ford stated that the defect may result in unintended vehicle movement and might also prevent the transmission from holding the ‘Park’ function. They made a point to state that they were not aware of any injuries or accidents resulting from this issue at the time of the recall announcement.
Number of vehicles affected
It was estimated that the recall affected approximately 558,610 vehicles in North America.
What to Do If Your Ford Edge Is Affected
Steps to confirm if your vehicle is affected
To check if your Ford Edge is affected by this recall, you can use Ford’s online recall tool. Inputting the vehicle identification number (VIN) will provide recall details specific to your vehicle.
Instructions from Ford Edge
Ford advised all owners of affected vehicles to have them checked and serviced at a Ford dealership as soon as possible.
Actions to take if you’re driving when the issue occurs
If you experience sudden loss of power while driving the Ford Edge, it’s important to merge to the right and make your way to a safe location away from the flow of traffic. Contact roadside assistance for a tow service to the nearest Ford dealership.
Repair Process for the Ford Edge Transfer Case Recall
Process of repair
The repair process involves taking the vehicle to a Ford dealership where the technicians will inspect the transfer case and replace it if it has the identified defect.
What the repair entails
During the repair, a technician will inspect the transfer case and replace it as necessary. Alternatively, the repair might involve a software update to the powertrain control module.
Duration of the recall repair
The duration of the recall repair can vary depending on the extent of the problem with the transfer case and the dealership’s work schedule. However, typically a recall repair may take a few hours to a day or two.
Cost Implications for the Ford Edge Transfer Case Recall
Cost of the recall to Ford
There’s no publicized figure regarding the cost of the recall to Ford. However, recall repairs can be costly for manufacturers, due to the combination of parts, labor, and administrative costs.
Cost implications for the vehicle owner
For owners of the affected Ford Edge vehicles, the recall will not come at any cost. Ford is carrying the costs of the repair as the purpose of recalls is to rectify issues without burdening the consumer.
Potential reimbursement for previous repairs
Ford Edge owners who had repairs done for this specific issue prior to the recall announcement might be eligible for reimbursement. Owners should contact Ford’s customer support and provide proof of the completed work and expense.
Impact on Ford Edge Resale Value
Effects of recalls on vehicle resale value
Typically, recalls can slightly diminish a vehicle’s resale value. However, this effect is usually temporary. The most important factor is that all recall issues are rectified before selling the vehicle.
Impact of transfer case recall on Ford Edge resale value
As for the impact of the transfer case recall on the resale value of the Ford Edge, it’s difficult to quantify. As long as evidence can be provided that the issue has been dealt with, it shouldn’t significantly affect the vehicle’s resale value.
Tips for selling a vehicle that was part of a recall
When selling a vehicle that’s been a part of a recall, ensure that the recall work has been completed and documented. Include this documentation as part of the vehicle’s service record.
Other Frequent Ford Edge Recalls
History of Ford Edge recalls
While the Ford Edge is a popular vehicle, it has seen a few recalls over its lifetime. Notably, there were previously recalls for problems with the fuel system, air bags, and the driveshaft.
How the transfer case recall compares to other recalls
The transfer case recall is significant due to the volume of vehicles affected and the potential safety implications. Compared to some other recalls, this one touched on a critical moving part of the vehicle and thus required urgent attention.
Impact on consumer trust
While recalls, such as this one, might cause some loss of trust in the brand, Ford’s transparent handling of the situation served to minimize the potential negative impact. As long as recalls are managed effectively and responsibly, confidence can be retained.
Preventive Measures to Avoid Transfer Case Issues
Routine maintenance tips
Regularly servicing your vehicle and adhering to the manufacturer’s recommended maintenance schedule can help prevent vehicle issues. When it comes to the transfer case, ensure that it’s inspected during routine maintenance service.
Signs of potential transfer case problems
Signs of a potential transfer case problem include difficulty shifting gears, noises coming from under the vehicle, and the vehicle inexplicably shifting out of gear. If any of these symptoms are apparent, service should be sought immediately.
Importance of regular vehicle inspections
Regular vehicle inspections can identify issues such as faulty transfer cases early, before they escalate into larger problems or lead to unsafe driving conditions.
Frequently Asked Questions About Ford Edge Transfer Case Recall
Common questions from Ford Edge owners
Owners generally ask: What is the risk if my vehicle is affected? How will I know if my Ford Edge is part of the recall? What is the process of the recall repair?
Answers from auto experts
The risk is potential vehicle flaw that can cause sudden movement or inability to maintain ‘Park’. You can check if your vehicle is affected by visiting the Ford website and inputting your VIN in their recall tool. The recall repair process involves inspection and replacement of the faulty transfer case or a software update to the powertrain control module.
Where to find additional information
For more information on the Ford Edge transfer case recall or any other vehicle recalls, owners can visit the Ford website or the National Highway Traffic Safety Administration (NHTSA) website.
