How Long Does Ford Roadside Assistance Last? Everything You Need to Know
As a Ford owner, buyer, or DIY mechanic, knowing the duration of Ford Roadside Assistance is key to staying prepared for unexpected roadside emergencies. This complimentary service, included with every new Ford vehicle, provides peace of mind by offering help for breakdowns, flat tires, dead batteries, and more. In this comprehensive guide, we’ll explore how long Ford Roadside Assistance lasts, what services it includes, how to use it, and options for extending coverage. Let’s get started!
Understanding Ford Roadside Assistance
Ford Roadside Assistance is a 24/7 service designed to support Ford owners in emergencies, such as a flat tire, dead battery, or vehicle breakdown. It’s included with every new Ford vehicle, ensuring you’re never stranded without help. This service is particularly valuable for Ford enthusiasts who frequently drive long distances, buyers considering a new Ford, and DIY mechanics who want to understand their vehicle’s benefits.
The program is available across the 50 states, Puerto Rico, Mexico, and Canada, making it a reliable companion for road trips and daily commutes alike. Understanding its duration and coverage helps you maximize its benefits and plan for your vehicle’s needs.
Duration of Ford Roadside Assistance
Ford Roadside Assistance typically lasts for 5 years or 60,000 miles, whichever comes first, starting from the warranty start date. The warranty start date is usually the date of first use or retail delivery of your vehicle. This duration applies to most Ford vehicles, including passenger cars, light trucks, and SUVs.
Key Details on Duration
- Standard Coverage: 5 years or 60,000 miles, whichever occurs first.
- Free Period: The service is complimentary during the bumper-to-bumper limited warranty period, which is typically 3 years or 36,000 miles. After this period, roadside assistance may still be available up to the 5-year or 60,000-mile limit, but some services might incur fees depending on your plan.
- Vehicle-Specific Variations: For most Ford models, the 5-year/60,000-mile duration is standard. However, heavy-duty trucks (e.g., F-650/F-750) may have different terms, such as 2 years with unlimited miles in some regions like Canada. Always check your owner’s manual or contact a Ford dealer for specifics.
To confirm your vehicle’s coverage, use your Vehicle Identification Number (VIN) on Ford’s Warranty Support Page or refer to our guide on How to Check Your Ford Warranty Status.
Table: Ford Roadside Assistance Duration by Region
| Region | Vehicle Type | Duration | Notes |
| United States, Puerto Rico, Mexico, Canada | Passenger Cars, Light Trucks, SUVs | 5 years or 60,000 miles | Whichever comes first; free during bumper-to-bumper warranty (3 years/36,000 miles). |
| Canada | Cars and Light Trucks (Gasoline) | 5 years or 100,000 km | Whichever comes first; tied to powertrain warranty. |
| Canada | Light Trucks (Diesel) | 5 years or 160,000 km | Whichever comes first; tied to powertrain warranty. |
| Canada | Heavy Trucks (F-650/F-750) | 2 years or unlimited km | Whichever comes first. |
Note: Always verify with your Ford dealer, as terms may vary based on your vehicle model and purchase agreement.
What Does Ford Roadside Assistance Cover?
Ford Roadside Assistance provides a range of services to help you get back on the road quickly. The following services are included:
- Towing: Your vehicle can be towed to the nearest Ford dealership or a repair facility of your choice (within certain distance limits).
- Flat Tire Change: A technician will change your tire if you have a spare. Note that you must provide the spare tire.
- Battery Jump-Start: If your battery dies, a professional can jump-start your vehicle.
- Fuel Delivery: Up to 2 gallons of fuel will be delivered if you run out of gas.
- Lockout Assistance: If you lock your keys in your vehicle, help is available to unlock it.
- Winching: If your vehicle is stuck in mud, snow, or another obstacle, winching services can free it.
These services are available 24 hours a day, 7 days a week, ensuring you’re covered no matter when or where an issue occurs. For a complete list of services, visit Ford’s Roadside Assistance page.
How to Use Ford Roadside Assistance
Accessing Ford Roadside Assistance is simple and convenient. Here’s how to get help when you need it:
Step-by-Step Guide
- Call the Toll-Free Number: Dial 1-800-241-3673 in the US or 1-800-665-2006 in Canada to speak with a roadside assistance representative.
- Use the FordPass App: Download the FordPass app and request assistance directly through the app for a faster, more convenient experience.
- Provide Necessary Information: Share your vehicle’s VIN, your current location, and a brief description of the issue (e.g., flat tire, dead battery).
- Wait for Assistance: A roadside assistance provider will be dispatched to your location to resolve the issue.
Tips for a Smooth Experience
- Keep your VIN handy (found on the dashboard, door jamb, or registration documents).
- Ensure your FordPass app is updated for quick access to assistance.
- Be clear about your location to help the technician find you efficiently.
For more on preparing for roadside emergencies, check out our article on Ford Maintenance Tips.
Extending Ford Roadside Assistance
If your Ford Roadside Assistance is nearing its 5-year or 60,000-mile limit, you can extend your coverage through Ford Protect Extended Service Plans. These plans not only extend your vehicle’s warranty but also include roadside assistance for the duration of the plan.
How to Extend Coverage
- Contact Your Ford Dealer: Speak with your local dealership to explore Ford Protect plans tailored to your vehicle.
- Visit Ford Protect’s Website: Learn more about available plans at Ford Protect’s website.
- Consider Your Needs: If you frequently drive long distances or own an older Ford, an extended plan can provide continued peace of mind.
Extended plans are particularly beneficial for Ford owners who want to maintain comprehensive coverage beyond the standard warranty period. For more details, see our guide on Understanding Ford Extended Warranties.
Tips for Maximizing Your Ford Roadside Assistance
To get the most out of your Ford Roadside Assistance, follow these practical tips:
- Maintain Your Vehicle: Regular maintenance, such as oil changes, tire checks, and battery tests, can prevent breakdowns and reduce the need for roadside assistance.
- Carry a Spare Tire: Ensure you have a properly inflated spare tire, as it’s required for the flat tire change service.
- Use the FordPass App: Keep the app installed and updated for quick access to roadside assistance.
- Understand Coverage Limits: Familiarize yourself with what’s covered (e.g., fuel delivery is limited to 2 gallons) to avoid surprises during an emergency.
By staying proactive, you can minimize roadside issues and ensure you’re prepared when assistance is needed.
Frequently Asked Questions (FAQ)
Q1: Is Ford Roadside Assistance free?
A1: Yes, Ford Roadside Assistance is free during the bumper-to-bumper limited warranty period (typically 3 years or 36,000 miles). Coverage extends to 5 years or 60,000 miles, but some services may incur fees after the initial warranty period.
Q2: Does Ford Roadside Assistance cover rental cars?
A2: No, Ford Roadside Assistance is specific to your Ford vehicle and does not cover rental cars.
Q3: Can I use Ford Roadside Assistance outside the US?
A3: Yes, Ford Roadside Assistance is available in the 50 states, Puerto Rico, Mexico, and Canada. Outside these areas, you may need to arrange local assistance.
Q4: Is Ford Roadside Assistance transferable to a new owner?
A4: Yes, Ford Roadside Assistance can be transferred to a new owner if the vehicle is sold within the 5-year or 60,000-mile coverage period. The new owner should contact Ford to update ownership details.
Final Thoughts
Ford Roadside Assistance is a valuable benefit that ensures you’re never left stranded, offering coverage for 5 years or 60,000 miles with every new Ford vehicle. By understanding its duration, services, and how to use it, you can drive with confidence, whether you’re a Ford enthusiast, a new buyer, or a DIY mechanic. If your coverage is nearing its end, consider extending it through a Ford Protect plan to maintain peace of mind.
Ready to verify your Ford’s roadside assistance coverage? Use our VIN check tool to confirm your status. For more information on extending your protection, visit Ford Protect’s website.
