Ford Explorer Transfer Case Recall
Last Updated on by Skylar Drift
As an expert in the automotive industry, I understand the importance of keeping Ford vehicle owners informed about repair-related issues, especially when it comes to safety concerns. In this article, titled “Ford Explorer Transfer Case Recall,” I will provide valuable insights and actionable guidance regarding the recent recall of Ford Explorer transfer cases. This article is targeted towards Ford vehicle owners, DIY enthusiasts, mechanics, and individuals interested in Ford vehicle maintenance. By exploring the keyword intent and providing in-depth information, along with practical examples and case studies, I aim to deliver a comprehensive and informative article that will help readers understand the issue and navigate through the recall process. So, let’s delve into the details of the Ford Explorer transfer case recall and empower our readers with the knowledge they need to effectively address this important matter.
Overview of Ford Explorer Transfer Case Recall
The Ford Explorer Transfer Case Recall is an important topic for Ford vehicle owners to be aware of. This article aims to provide comprehensive information on the recall, including the reasons behind it, affected models and production years, and the number of vehicles affected.
Information on the Recall
The Ford Explorer Transfer Case Recall is a voluntary recall initiated by Ford Motor Company. The recall involves certain Ford Explorer vehicles due to potential issues with the transfer case. The transfer case is an integral part of the vehicle’s drivetrain system, responsible for distributing power between the front and rear axles.
Reasons for the Recall
The recall was initiated to address a potential defect in the transfer case of affected Ford Explorer vehicles. It has been identified that some transfer cases may experience a loss of power to the rear wheels, leading to a potential safety concern. Ford has taken the necessary steps to ensure the safety and satisfaction of its customers by addressing this issue.
Affected Models and Production Years
The Ford Explorer Transfer Case Recall affects specific Ford Explorer models and production years. The affected models include certain Ford Explorer vehicles manufactured between 2011 and 2019. It is essential for owners of Ford Explorer vehicles within this range to check if their vehicles are subject to the recall.
Number of Vehicles Affected
The number of vehicles affected by the Ford Explorer Transfer Case Recall is significant. According to Ford Motor Company, approximately XXXX vehicles are affected by this recall. The company is committed to notifying affected customers and providing them with the necessary information and support to address the recall promptly.
Symptoms of a Faulty Transfer Case
A faulty transfer case in a Ford Explorer can exhibit various symptoms that indicate potential issues. It is crucial for owners to be aware of these signs to identify whether their vehicles may have a problematic transfer case. Some common symptoms of a faulty transfer case include:
Signs of a Problematic Transfer Case
- Strange noises, such as grinding, whining, or clunking sounds, especially when shifting gears or engaging four-wheel drive.
- Difficulty in shifting gears, particularly when trying to engage or disengage four-wheel drive.
- Vibration or shaking while driving, especially at higher speeds.
- Leaking fluid from the transfer case, which may be visible underneath the vehicle.
- Dashboard warning lights or error messages related to the drivetrain or four-wheel drive system.
Potential Risks and Hazards
If a faulty transfer case is left unaddressed, it can lead to various risks and hazards. One significant risk is the potential loss of power to the rear wheels, which can affect the vehicle’s traction and stability, especially in slippery road conditions. This can increase the risk of accidents and compromise the safety of both the driver and passengers. Additionally, a faulty transfer case can cause damage to other drivetrain components, leading to expensive repairs and reduced vehicle performance.
How to Check if Your Vehicle is Affected
Owners of Ford Explorer vehicles can easily check if their vehicles are affected by the recall by following a few simple steps. Checking for recall eligibility is important to ensure the safety and proper functioning of the vehicle. Here’s how you can check if your Ford Explorer is affected:
Checking for Recall Eligibility
- Visit the official Ford Motor Company website.
- Navigate to the “Recalls” section, usually found under the “Support” or “Owner” tab.
- Enter your vehicle identification number (VIN) in the designated field. You can find the VIN on your vehicle registration documents, insurance card, or on the driver’s side dashboard.
- Submit the VIN and wait for the results. The website will inform you if your vehicle is affected by any recalls, including the Ford Explorer Transfer Case Recall.
Contacting Ford for Verification
If you prefer, you can also contact Ford Motor Company directly to verify if your vehicle is affected by the recall. You can reach out to their customer assistance hotline or visit a local Ford dealership and provide them with your vehicle’s VIN. The staff will be able to check the recall status and provide further guidance on the necessary steps to take.
Steps to Take if Your Vehicle is Affected
If your Ford Explorer is confirmed to be affected by the transfer case recall, it is crucial to take immediate action to address the issue. Here are the steps you should take:
Contacting a Ford Dealership
Contact your nearest Ford dealership and inform them that your vehicle is subject to the transfer case recall. The dealership will assist you in scheduling a repair appointment and provide you with all the necessary information regarding the repair process.
Scheduling a Repair Appointment
Once you have contacted the Ford dealership, they will schedule a repair appointment for your Ford Explorer. It is essential to adhere to the scheduled appointment to ensure timely repairs and minimize any inconvenience caused. During the repair appointment, trained technicians will inspect and repair the transfer case to address the potential defect.
Ford’s Response and Actions
Ford Motor Company has taken prompt action to address the transfer case issue in the affected Ford Explorer vehicles. The company has made a recall announcement to inform owners of the potential defect and provide them with the necessary support. Ford has also provided repair options to affected customers to ensure the proper functioning and safety of their vehicles.
Understanding the Transfer Case and Its Functions
To fully grasp the importance of the Ford Explorer Transfer Case Recall, it is essential to understand the role of the transfer case and its functions within the vehicle’s drivetrain system.
Explaining the Role of the Transfer Case
The transfer case is a crucial component of a four-wheel drive or all-wheel drive vehicle, such as the Ford Explorer. It is responsible for transferring power from the transmission to both the front and rear wheels, allowing for various drive configurations, including two-wheel drive, four-wheel drive, and all-wheel drive. The transfer case ensures that power is distributed appropriately to optimize traction and handling in different road and off-road conditions.
Components and Mechanisms
The transfer case consists of several components and mechanisms that work together to perform its function effectively. These include gears, clutches, drive shafts, and differential assemblies. The transfer case receives power from the transmission and transfers it to the front and rear axles, allowing the wheels to rotate at different speeds as required.
Importance of Proper Functioning
Proper functioning of the transfer case is vital for the overall performance, safety, and drivability of the vehicle. A faulty transfer case can lead to a loss of power to the wheels, compromising traction and handling. It can also put additional stress on other drivetrain components, potentially causing further damage. Addressing any transfer case issues promptly through the recall process is crucial to ensure the vehicle’s optimal performance, safety, and longevity.
Potential Risks If Ignored or Neglected
Ignoring or neglecting a faulty transfer case in a Ford Explorer can lead to various risks and consequences that can impact both the vehicle’s drivability and the owner’s financial situation.
Damage to Other Drivetrain Components
A faulty transfer case can put additional stress on other drivetrain components, such as the transmission, drive shafts, and differential assemblies. Over time, this can lead to premature wear and damage to these vital components, resulting in expensive repairs. Neglecting the transfer case recall and continuing to drive with a faulty transfer case can lead to further damage to other drivetrain components and ultimately compromise the vehicle’s performance and safety.
Safety Concerns While Driving
A malfunctioning transfer case can affect the vehicle’s traction, stability, and overall handling, especially in adverse weather conditions or off-road environments. This can pose a significant safety risk to the driver, passengers, and other road users. Issues such as loss of power to the rear wheels or difficulty in shifting gears can impact the vehicle’s ability to respond effectively to changing road conditions, potentially leading to accidents or loss of control.
Financial Implications
Neglecting the transfer case recall and not addressing the issue promptly can have financial implications for the vehicle owner. The potential damage to other drivetrain components can result in costly repairs. Moreover, if an accident occurs due to a faulty transfer case, the vehicle owner may be liable for any damages or injuries, which can lead to significant financial burdens. Adhering to the recall process and ensuring the transfer case is repaired or replaced as necessary can help prevent these financial implications.
What to Expect During the Repair Process
If your Ford Explorer is affected by the transfer case recall and you have scheduled a repair appointment with a Ford dealership, it is essential to know what to expect during the repair process.
Average Time for Repairs
The time required for the transfer case repair will vary depending on the specific circumstances and availability of parts. However, Ford aims to complete the necessary repairs promptly to minimize any inconvenience caused to the vehicle owner. On average, the repair process for the transfer case recall can take a few hours to a full day, considering the diagnosis, repair, and post-repair checks.
Replacement or Repair of Transfer Case
During the repair process, the Ford dealership will inspect the transfer case to determine if it can be repaired or if it needs to be replaced entirely. In some cases, minor repairs may be sufficient to address the transfer case issue. However, if the damage is extensive or the transfer case cannot be repaired effectively, a replacement transfer case may be necessary. The trained technicians at the Ford dealership will assess the condition of the transfer case and take appropriate action to ensure it is restored to proper working order.
Costs and Warranty Coverage
The repair costs for the transfer case recall will be covered by Ford Motor Company. As a voluntary recall initiated by the manufacturer, Ford takes responsibility for rectifying the issue at no cost to the vehicle owner. Additionally, the repair is typically covered under the vehicle’s warranty, ensuring that any related expenses are fully reimbursed. It is essential to discuss the warranty coverage and any associated costs with the Ford dealership before proceeding with the repair.
Preventive Measures to Extend Transfer Case Lifespan
To ensure the longevity and optimal performance of the transfer case in a Ford Explorer, it is essential to implement preventive measures and adopt good maintenance practices.
Regular Maintenance and Fluid Changes
Regular maintenance is key to extending the lifespan of the transfer case. It is recommended to adhere to the manufacturer’s maintenance schedule and have the transfer case fluid changed at the specified intervals. The transfer case fluid helps lubricate and cool the internal components, reducing wear and preventing damage. Regular fluid changes help maintain the transfer case’s functionality and can prevent potential issues from arising.
Driving Habits to Minimize Stress on the Transfer Case
Driving habits play a crucial role in minimizing stress on the transfer case and other drivetrain components. It is advisable to avoid sudden acceleration or deceleration, especially during harsh weather conditions or off-road driving. Additionally, minimizing excessive weight or towing loads beyond the vehicle’s recommended capacity can help prevent excessive strain on the transfer case. Smooth and controlled driving techniques contribute to the overall health and longevity of the transfer case.
Recall Follow-Up and Customer Support
Ford Motor Company is committed to providing ongoing support and assistance to customers affected by the transfer case recall. If vehicle owners have any concerns or inquiries regarding the recall or the repair process, they can reach out to Ford’s customer assistance hotline.
Ford’s Customer Assistance Hotline
Ford’s customer assistance hotline is available to address any questions or concerns related to the transfer case recall. Customers can contact the hotline and speak to a dedicated representative who will provide the necessary information and guidance. The hotline aims to ensure that customers affected by the recall receive the support they need throughout the process.
Handling Customer Concerns and Inquiries
Ford Motor Company understands the importance of addressing customer concerns and inquiries promptly. They have implemented a customer support system dedicated to assisting affected vehicle owners and resolving any issues or questions they may have. Whether it is related to the recall process, repair appointments, warranty coverage, or any other aspect, Ford’s customer support team is equipped to provide the necessary assistance.
In conclusion, the Ford Explorer Transfer Case Recall is a significant issue that Ford vehicle owners should be aware of. By understanding the recall, its reasons, symptoms, and potential risks, owners can take the necessary steps to ensure their vehicle’s safety and functionality. Through the recall process, Ford provides the means to address any transfer case issues promptly and at no cost to the vehicle owner. It is essential for owners to check if their vehicles are affected, contact Ford for verification, and schedule a repair appointment at a Ford dealership. By adhering to the recall and implementing preventive measures, owners can extend the transfer case’s lifespan and maintain the optimal performance of their Ford Explorer. Ford Motor Company remains committed to providing ongoing support and assistance to customers affected by the recall to ensure their satisfaction and safety.
