2018 Ford Escape Engine Recall
Last Updated on by Axle McRoad
In the world of automotive maintenance and repairs, understanding recall notifications can make a significant difference. In my latest article about the 2018 Ford Escape engine recall, I offer an insightful and comprehensive examination of the issue. Ford owners, mechanics, DIY enthusiasts, and those invested in Ford’s maintenance procedures will find the information extremely useful. Utilizing detailed analysis, high-quality images, internal and external SEO links, and an informative FAQ section, I shed light on the causes, implications, and resolutions related to this engine recall. Clear communication infused with professional insights aims to equip readers with the knowledge they need about this pivotal Ford recall.
2018 Ford Escape Engine Recall Background
Overview of the Engine Recall
In 2017 and 2018 respectively, Ford Motor Company announced a significant engine recall on three of their SUV models due to a potential engine defect. The affected model was the 2018 Ford Escape, a popular compact SUV.
Number of Units Affected
This recall action impacted an estimated 1.3 million Ford vehicle units in the United States, Canada, Mexico, and federalized territories. The Ford Motor Company stated that the largest number of affected vehicles was located in the United States, about 1.1 million units, which notably included the 2018 Ford Escape.
How the Problem Was Discovered
The significant issue was discovered as part of routine inspection and quality control processes performed by Ford. Ford’s systems picked up spikes in warranty claims related to cooling systems and white exhaust smoke, which led to the detailed investigation and subsequent recall action.
Specifics on the Defect
Details of the Engine Defect
The engine fault affected the car’s cylinder head, which could overheat and lead to a crack in the cylinder head. It could then cause pressurized oil leakage that, upon contact with a hot engine surface, may ignite and cause an engine fire.
Safety Risks Associated with the Defect
The safety risks associated with this defect are significant. If a vehicle engine ignites while in operation, it could lead to a sudden loss of motive power, smoke in the vehicle cabin, and potentially even a complete engine compartment fire. All of these scenarios significantly increase the risk of injuries or accidents to the vehicle’s occupants and other road users.
Instances of Reported Accidents Due to Defect
As of the recall announcement, Ford stated that there were reports of 29 engine fires related to this defect, but thankfully, there were no recorded instances of accidents or injuries.
Ford’s Response to the Engine Recall
Ford’s Initial Public Statement
In response to the recall, Ford issued a public statement acknowledging the defect and emphasizing their commitment to customer safety. They also urged owners of the affected vehicles to maintain their vehicle’s coolant level and to immediately report any overheating incidents.
Steps Ford Has Taken to Address the Defect
Ford initiated the recall process and provided repairs free of charge. They instructed their dealers to install a coolant level sensor along with supporting hardware and software to prevent the issue from reoccurring.
Communication to Ford Escape Owners
Ford established a robust line of communication with affected vehicle owners through the mail, suggesting a safety recall. Owners were able to check Ford’s recall website for further information and could schedule a dealership visit for their vehicle’s repair.
Recall Process for 2018 Ford Escape Owners
Who is Eligible for the Recall
The recall affected all 2018 Ford Escape owners in the U.S, Canada, Mexico and federal territories.
Steps for Owners to Participate in the Recall
Owners of the 2018 Ford Escape were encouraged to consult Ford’s recall website or contact their local dealer to ascertain if their vehicle was part of the recall. If their vehicle was affected, they could schedule a service appointment at their local Ford dealership.
Estimated Time for Repairs
The time required for these repairs could vary, but Ford estimated that most repairs would take less than half a day. However, due to dealership scheduling and parts availability, some owners may have had to leave their vehicles for a slightly longer duration.
Potential Costs Associated with the Recall
Costs Ford Will Cover
Ford promised to cover all costs related to the repair of the engine defect. This would include parts and labor, employing a robust service strategy to ensure efficient and safe correction of this issue.
Potential Additional Costs to Owners
Any costs directly related to the recall and the defect would be absorbed by Ford. However, owners would be responsible for any additional repairs outside the recall that are not covered under warranty.
Compensation for Affected Owners
No formal compensation scheme for the affected owners was announced by Ford in relation to this problem. The main form of compensation was the free repair service offered to remedy the defect.
Impact on Ford’s Reputation
Public Reaction to the Recall
While some customers expressed dissatisfaction over this recall, many understood that recalls are a part of the automotive industry to ensure vehicle safety. The comprehensive information provided by Ford also allayed many fears.
Potential loss of Customer Trust
Trust is a critical part of the customer-manufacturer relationship. This recall may have temporarily affected the level of trust some customers had in Ford, especially those directly impacted by the engine defect.
How Ford Plans to Rebuild its Image
One of the ways Ford planned to rebuild its image and consumer trust was through transparency and prompt response to the problem. They promised to rectify the issue swiftly and assured continued quality and safety checks to minimize future recalls.
Your Legal Rights as a Ford Escape Owner
Understanding Consumer Rights in a Recall
All Ford owners have the right to a safe, trustworthy vehicle. This recall underlines Ford’s commitment to this assurance. It’s crucial to understand that recalls are part of an ongoing process of ensuring your vehicle is safe and potentially preventing future mechanical issues.
Steps to Take if Your Vehicle Has been Affected by the Recall
The first step is to confirm if your vehicle is included in the recall. If your vehicle is affected, next, coordinate with your local dealer to plan a schedule for getting the repair performed as soon as possible.
Finding Legal Assistance if Needed
While it’s not likely you’ll require it, if the need for legal advice arises, consumer protection law firms can provide guidance on recall-related matters. These firms can provide assistance if a manufacturer fails to fix a recall properly or within a reasonable time.
Precautionary Measures for Ford Escape Owners
Safety Measures Until Repairs are Made
Until fixed, maintain your vehicle’s coolant level and pay attention to your vehicle’s temperature gauge. If you notice white smoke or an overheated engine, park your car immediately and arrange for it to be towed to a dealership.
Signs and Symptoms of the Engine Defect to Look Out For
Signs could include white smoke from the exhaust, an elevated engine temperature reading, low coolant level without an external leak, or the smell of burning oil.
What to Do if You Experience the Engine Defect
If you notice any of these signs, it’s critical to drive your SUV to your Ford dealer as soon as possible. If the engine catches fire or other serious symptoms are present, do not operate the vehicle and arrange for a tow instead.
Lessons From the 2018 Ford Escape Engine Recall
What Ford and Other Automakers Can Learn From This Recall
This situation provides an important lesson about the value of quality assurance and continuous improvement within the automotive industry. By staying proactive about potential issues, automakers can address them promptly and ensure customer safety.
Steps Ford is Taking to Prevent Future Recalls
Ford has shown its commitment to preventing future recalls by increasing its focus on quality control and testing.
How Recalls Affect the Automotive Industry
Recalls can have a broad impact on a manufacturer’s reputation and trust with consumers. However, a successful recall can also demonstrate the automaker’s commitment to safety and customer service.
FAQs about the 2018 Ford Escape Engine Recall
Commonly Asked Questions About the Recall
Common questions about the recall included whether it was safe to continue driving the vehicle, how to know if a vehicle is part of the recall, and what steps need to be taken by affected owners.
Clarifying Misconceptions About the Recall
Many believe that a recall indicates a lack of quality from the manufacturer. However, recalls are a routine aspect of automotive ownership and demonstrate the manufacturer’s ongoing commitment to safety.
Resources for More Information
Owners seeking additional information were directed to visit Ford’s recall website, or to contact their local Ford dealership. Also, national highway authorities provide online resources which may be helpful.
