2015 Ford Escape Shifter Cable Recall
Last Updated on by Axle McRoad
In the dynamic world of automotive maintenance, dealing with car recalls is an inevitability that every vehicle owner must face. In this context, I am going to be examining the 2015 Ford Escape Shifter Cable Recall, offering crucial insights to Ford owners, mechanics, and DIY enthusiasts alike. Providing an in-depth explanation of the issue at hand, ways to identify it, and suggested solutions, this article serves as an invaluable resource for those interested in Ford maintenance. Alongside practical advice, I’ll also be offering a perspective on how this recall impacts the overall performance and usability of the 2015 Ford Escape. Armed with detailed illustrations, interactive content and real-life examples, readers can expect a comprehensive guide that addresses all their concerns about this particular recall.
Background of the 2015 Ford Escape Shifter Cable Recall
Reason behind the recall
The primary catalyst behind the 2015 Ford Escape shift cable recall was a faulty bushing that could detach from the shifter cable. This disconnect could lead to a missing or loose shifter cable, affecting the transmission’s ability to shift the vehicle into ‘Park’. Consequently, this created a potential risk that the vehicle, even when turned off, could unexpectedly roll away if it wasn’t secured with the parking brake.
The number of affected vehicles
Following the identification of the issue, it was estimated that approximately 550,000 vehicles were affected. This massive recall primarily applied to specific Ford Fusions and Ford Escape SUVs manufactured during a particular period.
Affected regions
The regions where these potentially defective vehicles were predominantly sold consisted of North America – both in the United States and Canada. More so, the recall showed a higher concentration of affected vehicles within the US market.
Nature of the Shifter Cable Issue
Identifying the shifter cable problem
The shifter cable issue primarily manifests through difficulty in normal car operation. Issues such as drivers finding it hard to shift their vehicles into park or receiving warning signals on their console were indicators of this problem.
Consequences of ignoring the issue
Ignoring the shifter cable issue could potentially lead to hazardous scenarios. These include unintended vehicle rollovers, accidents, or other mishaps due to the vehicle’s failure to hold in a parked position.
How the issue affects vehicle performance
The malfunctioning shifter cable compromises the ability of the driver to control the vehicle effectively. This impairment directly affects the performance of the vehicle, with the driver being unable to fully engage the vehicle in ‘Park’ mode, leading to increased safety risks.
Ford’s Response to the Recall
Official statement and course of action
Ford officially acknowledged the issue, outlining the severity of the fault and its commitment to address the defect. Ford assured customers that the company would rectify the issue by replacing the faulty shifter cable bushing at no cost.
Communication method with vehicle owners
Ford communicated the issue to its customers via official mail, outlining the potential risks, steps for availing the recall service, and offering guidance on getting their cars repaired.
Compensation and redressal mechanisms
As part of their redressal mechanism, affected Ford owners were not charged for the repairs. In addition to this, complimentary services were also offered to customers who had to deal with the inconvenience.
The Recall Process
Contact mechanics or dealership
Following the recall, Ford owners were advised to take their vehicles to their local Ford dealership or authorized mechanic to get the shift cable inspected and replaced if necessary.
Scheduling a repair or replacement
Upon contacting the dealership or authorized mechanic, the owners had to schedule an appointment for the repair or replacement of the shifter cable.
Duration of the repair process
The duration of the repair process largely depended on the workload of the dealership or mechanic, typically ranging between one to three hours.
DIY Repair Insights for Shifter Cable Issue
Safety precautions for DIY Repair
If choosing to undertake a DIY repair for the shifter cable issue, it is vital to take adequate precautions such as disconnecting the vehicle’s battery and using the correct tools to avoid any injury.
Tools required
The primary tools required for a DIY repair include a shift cable replacement kit, some basic hand tools like pliers and a wrench, and safety gear.
Step-by-step guide to the repair
The repair process involves removing the faulty cable, replacing it with a new one, inspecting for any further damage, and finally, test driving the vehicle to ensure everything is functioning correctly.
Professional Assistance and its Advantages
Local Ford dealership services
Getting the repair done by professionals at a Ford dealership ensures that the issue will be handled with the required care, specialized tools, and expertise.
Independent mechanic services
Independent mechanics provide equally high-quality services as they are usually well-versed with such common car issues and are trained to handle them efficiently.
Choosing between dealership and independent mechanics
When choosing between a dealership and an independent mechanic, consider factors like convenience, cost-effectiveness, technical expertise and previously established rapport.
Tips on Preventing Future Shifter Cable Issues
Routine checks for cable wear and tear
Periodic inspection of the shifter cable for wear and tear is crucial in preventing future issues. Any signs of wear should be addressed immediately to avoid more severe problems.
Proper vehicle maintenance practices
Regular maintenance and servicing of the vehicle is key to maintaining its overall health, including the shifter cable. This includes scheduled oil changes, brake checks, and transmission inspections.
When to contact a professional
If a driver notices any unusual signs while shifting gears, it would be advisable to immediately contact a professional to avoid potentially exacerbating the issue.
Comparing the 2015 Ford Escape Recall with Other Similar Recalls
Previous issues with Ford recalls
The shifter cable recall isn’t the first that Ford has issued. Over the years, there have been several recalls for different issues – from faulty ignition switches to exploding airbags.
How Ford handled other recalls
Ford has handled these recalls professionally, acknowledging the issues, issuing recalls promptly, and offering affected consumers free repairs and additional services at times.
Improvements in recall procedures over the years
The process of handling recalls has improved over the years, with faster communication, streamlined repair procedures, and enhanced customer service.
Community Response to the 2015 Ford Escape Recall
Reactions from Ford owners
Although most Ford owners expressed initial disappointment over the recall, they appreciated the company’s prompt and professional response in sorting out the issue.
Feedback from mechanics
Mechanics acknowledged the severity of the shifter cable issue and largely agreed with Ford’s decision to initiate a widespread recall.
Impact on Ford’s reputation
Despite the recall, Ford managed to maintain its reputation, thanks to its swift and customer-focused approach to resolving the problem
FAQs About the 2015 Ford Escape Shifter Cable Recall
Common queries regarding the recall process
Ford owners often had queries regarding how to know if their car was part of the recall, how to schedule the repair, and the duration of the repair process.
Questions about DIY repairs
Queries were also raised about how to repair the shifter cable, the tools needed, and the difficulty level of the repair for a layperson.
Inquiries about the follow-up process post-recall
Post-recall, consumers sought clarity about what steps they needed to take, and how to prevent similar issues in the future. Ford addressed these with comprehensive aftercare instructions.
