2020 Ford Explorer Transmission Cooler Recall

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2020 Ford Explorer Transmission Cooler Recall

Overview of the Recall

The 2020 Ford Explorer Transmission Cooler Recall is a safety recall initiated by Ford Motor Company to address potential issues with the transmission cooler in certain vehicles. The recall aims to prevent the transmission cooler from leaking fluid, which could result in a loss of transmission function and potentially increase the risk of a crash.

Reason for the Recall

The reason for the recall is due to a manufacturing defect in the transmission cooler. It has been identified that some of the transmission coolers may have faulty welds, leading to fluid leakage. This can cause a significant reduction in transmission fluid levels, resulting in potential damage to the transmission system.

Models Affected by the Recall

The recall affects specific models of the 2020 Ford Explorer. Owners of 2020 Ford Explorer vehicles equipped with 2.3-liter and 3.3-liter engines need to check if their vehicles are included in the recall. It is important to note that not all vehicles of the mentioned models are affected, but only specific ones manufactured within a certain timeframe. Ford has provided a list of vehicle identification numbers (VINs) that can be used to check if a particular vehicle is included in the recall.

Symptoms of a Faulty Transmission Cooler

There are several symptoms that owners should be aware of that may indicate a faulty transmission cooler. These symptoms include:

1. Transmission fluid leaks: The most obvious sign of a faulty transmission cooler is the presence of transmission fluid leaks. Owners should regularly check for any signs of fluid leakage under their vehicles.
2. Overheating transmission: A faulty transmission cooler may fail to properly cool the transmission, leading to overheating of the transmission. This can cause the transmission to malfunction and potentially result in severe damage.
3. Slipping gears: If the transmission is not functioning properly due to an issue with the cooler, it may result in slipping gears. This can cause a loss of power and compromised driving performance.
4. Shifting issues: A faulty transmission cooler may also cause issues with shifting gears. Drivers may experience rough or delayed shifting, which can be a safety concern.

Potential Consequences of a Faulty Transmission Cooler

If a faulty transmission cooler is not addressed, it can have serious consequences. Some potential consequences of a faulty transmission cooler include:

1. Transmission failure: A leaking transmission cooler can cause a significant reduction in transmission fluid levels, leading to transmission failure. This can result in a complete loss of power transmission and may require expensive repairs or even a replacement of the entire transmission system.
2. Vehicle breakdown: A malfunctioning transmission can lead to a sudden breakdown of the vehicle, leaving the owner stranded. This can occur at any time, leading to inconvenience and potential safety risks for the driver and passengers.
3. Increased risk of accidents: A faulty transmission cooler can cause issues with shifting gears, resulting in a loss of power and compromised driving performance. This increases the risk of accidents, especially in situations where sudden acceleration or deceleration is required.

How to Check if Your Vehicle is Affected

To determine if your 2020 Ford Explorer is affected by the transmission cooler recall, you can check the vehicle identification number (VIN). The VIN is a unique code assigned to every vehicle and can be found on the driver’s side of the dashboard or the driver’s side door jamb. Once you have the VIN, you can visit the official Ford website or contact your local Ford dealership to check if your vehicle is included in the recall.

Steps to Take if Your Vehicle is Affected

If your vehicle is included in the recall, it is important to take immediate action. Here are the steps you should take:

1. Contact your local Ford dealership: Reach out to your local Ford dealership to schedule an appointment for the recall repair. Ford will provide the necessary repairs free of charge.
2. Follow dealership instructions: Your dealership will provide instructions on what needs to be done. It is important to follow their guidance and any specific instructions they provide.
3. Keep records: Make sure to keep detailed records of your communications with the dealership, including appointment dates, repair invoices, and any other relevant documents. This can be helpful for future reference or in case of any issues that may arise.

Repair Process for the Transmission Cooler

The repair process for the transmission cooler involves replacing the faulty transmission cooler with a new one. Trained technicians at authorized Ford dealerships will perform the necessary repairs using genuine Ford parts. The repair process should be performed efficiently and within a reasonable time frame.

What to Expect at the Dealership

When you bring your vehicle to the dealership for the recall repair, you can expect the following:

1. Check-in process: You will need to check in with the service department of the dealership and provide them with your vehicle information, including the VIN.
2. Diagnostic inspection: Trained technicians will perform a diagnostic inspection to confirm if your vehicle is affected by the recall and to identify any additional issues.
3. Repair process: If your vehicle is included in the recall, the technicians will proceed with replacing the faulty transmission cooler with a new one. They may also perform any additional repairs or inspections as needed.
4. Completion and documentation: Once the repair is completed, you will receive documentation confirming that the recall repair has been performed on your vehicle.

Preventive Measures to Avoid Transmission Cooler Issues

While the recall addresses the manufacturing defect in the transmission cooler, there are preventive measures that can help avoid transmission cooler issues in the future. These include:

1. Regular maintenance: Follow the recommended maintenance schedule for your vehicle, including regular transmission fluid checks and changes. This will help identify any potential issues early on and prevent major damage.
2. Coolant system inspection: Regularly inspect the coolant system, including the radiator and cooling lines, for any signs of leakage or damage. Addressing any potential issues promptly can prevent damage to the transmission cooler.
3. Driving habits: Avoid aggressive driving and sudden acceleration or deceleration, as these can put additional strain on the transmission system, including the cooler.
4. Regular inspections: Periodically inspect the transmission cooler for any signs of leakage or damage. Any issues should be addressed promptly to prevent further damage to the transmission system.

In conclusion, the 2020 Ford Explorer Transmission Cooler Recall is an important safety recall to address potential issues with the transmission cooler in certain vehicles. Owners should check if their vehicles are affected and take immediate action if necessary. The recall repair process will be performed by authorized Ford dealerships, and preventive measures can help avoid transmission cooler issues in the future. By staying proactive and addressing any potential issues promptly, owners can ensure the safety and longevity of their vehicles.