2012 Ford Escape Rear Window Hinge Recall
Last Updated on by Axle McRoad
In this article, I will thoroughly communicate essential information about the 2012 Ford Escape rear window hinge recall. The key focus is on providing valuable insights to Ford vehicle owners, DIY enthusiasts, mechanics, and individuals interested in Ford’s upkeep and maintenance. The content will present a detailed analysis, elucidating the topic with the support of images, tables, a YouTube video link, and subtitles that comprise tangible examples. Moreover, the article emphasizes enhancing comprehension through its professional yet friendly tone, ensuring that the material is not only informative but also engaging.
Recall Overview
Details of the 2012 Ford Escape rear window hinge recall
In 2012, a major recall was issued for the Ford Escape model due to certain issues with its rear window hinge. The recall concerned an alarming defect where the rear window glass could either leak or detach from the vehicle when opened or closed. The problem was traced back to the bespoke rear window hinge which could exacerbate the problem in time. This recall was not taken lightly as it raised serious concerns about vehicle safety and driver visibility.
Reasons for the recall
The recall was necessary because of the faults present in the hinge. The manufacturer identified a fault where the hinges may corrode over time. This corrosion could lead to a loosening of pinions, eventually resulting in accidental detachment or damage to the rear window glass, thereby compromising vehicle safety.
Potential risks and hazards
The main risk presented by this defect is a potential accident while driving. If the rear window glass detaches while the vehicle is in motion, it could strike another vehicle, leading to an accident. On a less severe note, drivers might also suffer distractions due to the sudden influx of outside noise and wind.
Affected Models
Identifying affected models
The recall primarily affected the 2012 model of the Ford Escape. However, it’s worth noting that this problem may also affect other model years. It’s always advisable to check the vehicle identification number (VIN) to confirm whether your vehicle is subject to any pending recalls.
Quantifying the scale of the recall
This issue led to a massive total recall involving 736,000 units of the Ford Escape. Such a scale made this recall one of the most significant for the Ford Motor Company in its storied history. As a matter of fact, this unprecedented scale highlighted the serious nature of the hinge defect.
Geographic distribution of affected vehicles
The recall affected Ford Escape models not only in the United States but also spread across North America. It substantially involved vehicles sold or registered in states of high corrosion conditions, where salt is used on roadways during winter.
Recall Notification
Methods used for recall notification
Ford Motor Company notified all the affected owners about the recall through multiple channels, including but not limited to – direct mail, emails, dealer information systems, and phone calls.
Information included in the recall notice
The recall notice included all the necessary details such as the nature of the defect, risks involved, recommended immediate actions, and instructions for having the repair performed free of charge at a dealership.
Steps to take after receiving a recall notice
Upon receiving a recall notice, the recommended course of action is to immediately schedule a repair with an authorized dealer. In case the owner has already paid for the repair before the recall, there are provisions made for reimbursements once the owner contacts the manufacturer.
Window Hinge Issue Explained
Specific issue with the window hinge
The issue with the window hinge lies primarily in its material design. The chosen plastic and a unique hinge pin design have the potential to be affected by certain environmental factors such as temperature fluctuations, leading to its corrosion or overall failure.
Manifestation of the problem in real-life scenarios
This faulty hinge issue can occur during regular operation of the vehicle. When opening or closing the rear window, parts of the glass could detach without warning causing both vehicle damage and possible injury to those nearby.
Understanding why the hinge could fail
The hinge could fail due to corrosion or significant wear and tear caused by environmental factors. The particular materials used for this hinge respond to temperature changes and can potentially wear down or loosen, especially in areas prone to harsh weather conditions or high degrees of air pollution.
The Role of NHTSA in Recall
National Highway Traffic Safety Administration’s (NHTSA) involvement in the recall
The National Highway Traffic Safety Administration (NHTSA), as part of its mission to enhance road safety, was deeply involved in the recall process and played a key role in coordinating and ensuring compliance to the recall by Ford.
Legal implications related to the recall
Recalls, such as this one, have significant legal ramifications for manufacturers. They are obligated by law to resolve faults in their vehicles at no cost to the customer. Non-compliance can invite hefty fines and lawsuits stemming from harm sustained due to the defect.
Safety measures and regulations
As a result of recalls like these, the NHTSA consistently updates safety measures and regulations to prevent a recurrence of similar issues. Some of these changes include the enhancement of manufacturing standards or a review of materials in vehicle construction.
Dealer’s Role in Recall
What to expect from your Ford dealer
Upon receiving the recall notice, the owners can take their Ford Escape to an authorized Ford dealer. The dealer will replace the rear window glass hinge or apply a protective coating to the existing hinge to prevent corrosion, all free of charge.
Repair process and expected timeline
The repair process typically involves either hinge replacement or coating which shouldn’t take more than a day. However, due to the scale of this recall, there could be minor delays due to apointment scheduling or part availability.
Alternate provisions for vehicle usage during repair
In case your vehicle needs to be kept with the dealer for repairs, they may provide you with a company vehicle for temporary use. This largely depends on the dealer and the Ford company policy at that time.
DIY Repair Guide
Is it possible to fix it yourself?
While DIY repair may seem feasible, it’s highly recommended to take your vehicle to an authorized Ford service center to ensure the repair is done correctly and does not void any warranties.
Detailed step-by-step DIY guide
As above, it’s not advised to attempt a DIY repair for this issue. The task requires a specific set of tools and knowledge about vehicle architecture, and a faulty self-repair could compromise your vehicle’s safety.
Precautions to take during self-repair
Again, due to the scale of the defect and the importance of a proper repair for your safety, it is strongly recommended that you trust an authorized Ford dealer to complete the recall repairs.
Cost implications
Is the repair covered under the recall?
Yes, the repair is fully covered under the recall. Affected Ford vehicle owners would not have to pay out of pocket for these repairs.
Additional cost implications if any
There are no additional costs associated with this repair. However, any additional incidental costs such as vehicle towing or alternative transportation are not typically covered under the recall repair.
Explanation of warranty and recall related expenses
Although both warranty and recalls involve the manufacturer making free repairs, recalls are not limited by the vehicle’s warranty status. Thus, regardless of the warranty status of your vehicle, any recall repairs are free.
Preventing Future Issues
Tips to prevent the recurrence of the issue
To prevent recurrence, vehicle owners should be proactive in observing and maintaining their vehicles. Regular cleaning, especially in areas prone to corrosion, will help prevent similar problems.
Regular vehicle maintenance suggestions
Regular vehicle maintenance including checks and cleaning of hinges, sealants, and connectors should be a part of any car owner’s routine. Even simple cleaning can prevent a buildup of debris and corrosive materials.
Importance of responding to recall notices promptly
It’s critical to respond to recall notices immediately — not only to protect those in the vehicle, but also to prevent potential accidents and damages to other road users.
FAQs Section
Common questions related to this recall
Common questions are about the details of the recall, what the risks are, which models are affected, and how to get the free repair from the dealer.
Advice for Ford Escape owners
Ford Escape owners should ensure that their contact details are updated with the dealership or Ford’s customer service to be promptly notified about recalls. Regularly checking for any recall news will also help stay abreast of potential issues.
Specificities related to 2012 model year
The 2012 Ford Escape recall was specific to the hinge issue described above, although other model years may also have been affected. It’s always advisable to check your vehicle’s VIN for any outstanding recalls, regardless of year or model.
